DEAR CUSTOMER, WE WOULD LIKE TO INFORM YOU REGARDING THE LAW ON THE PROTECTION OF PERSONAL DATA FOR PROCESSING YOUR PERSONAL DATA WITHIN THE SCOPE OF YOUR APPLICATION FOR OPEN BANKING ACCOUNT DETAILS/PAYMENT INSTRUCTION INITIATION SERVICES:
General Framework
Information of any nature that you provide to QNB Bank A.Ş. (“QNB ”) within the scope of your application and enables to determine your identity or make your identification ascertainable shall be considered and defined as Personal Data as per provisions of Law on Personal Data Protection (“KVKK”) numbered 6698.
As QNB , we would like to inform you that we carry out our operations by giving priority to security of your personal data in all products and services provided to you and by attaining utmost care to security of your personal data; we take measures of highest level to protect integrity and accuracy of your personal data; and we make sure that all organizations from which we receive support or outsource services and/or with which we have business partnership comply with our standards set forth for information security and privacy.
It is our fundamental principle to use your personal data for your banking transactions and protect your fundamental rights and freedoms as well as privacy of your private life.
As QNB , we always make sure that your personal data which is shared by you via our website or collected by means of cookies*, as you visit our website (for details on our policies for cookies, please see https://www.qnb.com/destek/gizlilik-politikasi) is always stored securely we do not disclose your personal data to third parties except for the ones included and required by legal framework. Personal data of any nature that you share with QNB shall be treated as a secret, and they shall not be disclosed.
Your Processed Data, Conditions to Process and Purposes to Process
1. ID information (T.R. ID No.):
- With the aim of Business activities to be carried out/audited, Service sales processes to be carried out, on the grounds of obligation of fulfilling legal obligations of the Data Controller to process,
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried out on the grounds of processing by Express Consent
2. Transaction Security Information (IP Address, etc.)
- With the aim of Information security processes to be carried out, on the grounds of obligation of processing data for rightful interests of QNB, on the conditions of fulfilling legal obligations of QNB and of avoiding any harm to fundamental rights and freedom of relevant person,
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried out on the grounds of processing by Express Consent
3. Customer Transaction Information (account no and account details, etc.)
- Operations to be processed in compliance with the legislation, service production and operation processes to be carried out on the grounds of processing by Express Consent
Method of Collecting the Personal Data
With your consent, your personal data shall be collected completely automatically, on the condition of using the electronic media, to be obtained by means of the databases of the authorized institutions and agencies (Interbank Card Center) if required by laws as per the Banking Law No. 5411 and other related legislations.
Transfer of Personal Data
Your personal data shall be transferred
- to Authorized Public Organizations and Institutions such as BRSA, CBRT, GİB, MASAK, Revenue Administration, BKM, Ministry of Treasury and Finance with the aim of carrying out operations in compliance with the legislation, providing information to authorized persons, entities and institutions,
- and to Legal and Administrative Authorities with the aim of following up and carrying out legal affairs.
Your Rights as the Data Owner and Application to QNB
As the Data Owner, you can submit your requests within the scope of the 11th article of Law On Protection Of Personal Data no.6698 that “regulates the right of the data owner in line with the “Communique on Application Procedures and Principles to Data Supervisor
- by using Application Form which can be obtained from the branches of QNB or by providing a letter along with documents proving identity (identity card, driving license, passport, etc.) by personal application
- by means of secure electronic signature, mobile signature or registered electronic mail address which has been notified earlier to the Bank and is available in the systems of QNB
With regard to requests, the following must be stated:
- Data Owner’s name, surname and signature, if the request is made in written,
- TR ID number if the applicant is citizen of Turkey Republic; citizenship of the applicant if a foreigner; passport number or ID number if available,
- Domicile or workplace address to send notifications,
- Electronic mail address, telephone and facsimile to send notifications,
- The subject of the request
must be stated; and related information and documents must be enclosed to the request. These applications shall be accepted after your identity is confirmed by QNB and you shall be informed in written or via electronic media within the legal durations.
In written application, the submission date of the document to QNB is deemed as the application date. In the event that the applications are submitted by other methods, the date of receipt by QNB shall be deemed as the application date
Trade Registry No: 237525 Mersis no: 0388-0023-3340-0576 Trade name: QNB Bank A.Ş. Head Office Address: Esentepe Mahallesi, Büyükdere Caddesi, Kristal Kule Binası, No: 215 Şişli/Istanbul Website address: www.qnb.com.tr Telephone Banking: +90 850 222 0974
